VIDA Wellness Academy Privacy Policy
Effective Date: 04/07/2025
At the Become a Well-Being Reset Method, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website and participate in our online program hosted on LearnDash.
1. Who We Are
This site and course are operated by VIDA Academy (“we,” “us,” or “our”), and our learning content is delivered via the LearnDash platform at https://vida.academy
2. Information We Collect
We may collect the following types of personal information:
- Identity data: your name, email address, and contact information
- Account data: username, password, login activity
- Payment data: payment method details (handled by secure third-party processors, not stored by us)
- Course activity data: progress, completion status, quiz results, feedback submissions
- Technical data: browser type, device type, IP address, referral source, cookies
3. How We Use Your Information
We collect and use your personal data to:
- Deliver the Reset Method course content and track your progress
- Provide support and respond to inquiries
- Improve our program and user experience
- Send updates, relevant course information, or occasional wellness-related content (you can opt out anytime)
- Comply with legal and regulatory obligations
4. Third-Party Services
We may share limited data with trusted third-party services that help us operate the program, including:
- Payment processors (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., Mailchimp or Elementor Site Mailer)
- LearnDash and WordPress plugins that enhance course delivery and analytics
All third-party partners are required to comply with strict privacy and data security standards.
5. Cookies and Analytics
We use cookies and similar tracking technologies to analyze website traffic, remember your preferences, and enhance your learning experience. You can disable cookies in your browser settings if you prefer.
6. How We Store & Protect Your Data
We take data security seriously. Your information is stored on secure servers, and we use appropriate technical and organizational measures to prevent unauthorized access, misuse, loss, or disclosure. Only authorized team members can access your data.
7. Your Rights
Under the Australian Privacy Act and international standards like the GDPR (if applicable), you have the right to:
- Correct or update inaccurate information
- Request deletion of your data (subject to any legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us.
8. Data Retention
We retain your personal data only as long as necessary to deliver the Program and meet legal obligations. Course activity data may be retained to support lifetime access.
9. International Users
If you are accessing the site from outside Australia, please note that your data may be transferred to and stored in servers located in Australia. By using our site, you consent to this transfer in accordance with this Privacy Policy.
10. Policy Updates
We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will notify you of significant changes via email or site notice.